Privacy Policy
05/09/2026
1. Introduction
OEN OSLO ("we", "us", or "our") operates The Ground Club Snail Mail Club website. We take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, subscribe to our monthly mail club, or contact us.
2. Information We Collect
We may collect personal information that you provide when you:
- Subscribe to The Ground Club through our checkout
- Contact us through our contact form
- Sign up for news and updates
- Browse our website and accept cookies
3. How We Use Your Information
We may use the information we collect to:
- Process your Snail Mail Club subscription and payments
- Pack and ship your monthly mail to the address you provide at checkout
- Respond to your inquiries and support requests
- Send news and updates if you have opted in
- Improve our website and services
4. Payments
Subscription payments are processed securely through Stripe. We do not store your full payment card details on our servers. Stripe handles payment information in accordance with its own privacy policy.
5. Cookies
We use cookies to improve your browsing experience and remember your preferences. You can manage your cookie choices through the cookie banner on our website. Essential cookies are required for the site to function.
6. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is completely secure.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information, subject to legal obligations
- Opt out of marketing communications
- Cancel your Snail Mail Club subscription at any time through your Stripe customer portal